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5-STAR SERVICE

KNOWLEDGE

Not all service providers or trades people are created equal. The best trades people grow and develop over time. They pursue ongoing education and training. They pursue excellence. To ensure that we perform at the highest level, Hunter Service Group only hires experts that have passed a rigorous knowledge and skills test. We are confident that our experts know how to get the job done correctly and efficiently.

VALUE

We are so confident in our experts that we only use up-front flat rate pricing.  Less experienced and educated people prefer to charge by the hour.  The problem with this, is a lack of incentive for them to work efficiently.  This is particularly problematic when they are trying to diagnose a problem, they are unqualified to diagnose.  You ultimately end up paying them to learn how to do the job. 

INTEGRITY

Should you repair something or replace it? Well, it depends. There are a lot of factors that can come into play. Our professionals perform a diagnostic check and will discuss their findings and your options with you.  Usually, you will have a couple repair options and a couple of replacement options.  You choose whatever works best for you.  No pressure from us.  We don’t use high pressure commissioned sales people.  We only use professionally trained technicians that will make recommendations as if it was their own home.

RESPECT

At Hunter Service Group we treat our staff with respect, regardless of age, tenure at the company, or tenure in the trade.  Everyone has something to offer.  Our people will show the same respect to you and your home or business.  We will take the time to explain our process in a meaningful way and answer your questions.

We respect your property by ensuring that we ALWAYS wear floor protectors and lay out a rug for our tools. If the job requires, we also have canvas drop cloths and plastic to protect larger work areas. 

TRAINING

Did you know that building and electrical codes are revised and updated periodically?  These updates are ALWAYS designed to improve safety in your home or business. Our experts attend code and technical courses on an ongoing basis.  We also train internally on a weekly basis on services and products that we believe matter to our customers. Indoor Air Quality, Home Comfort, Surge Protection, Electrical Panels, Ground Fault Protection, Arc Fault Protection, and plenty of other boring and mundane topics that keep your property and your family safe protected.